First-time account users:

Participants
MyMERS Account Access

  1. Click the green “Login” button on mersofmich.com.
  2. First-time users click “Create myMERS Account
    • Enter the following information:
      1. First & Last Name
      2. Date of Hire (Month & Year) – Unsure? Ask your HR representative.
      3. Social Security Number
      4. Date of Birth
      5. Phone Number – mobile phone or direct line
      6. Email Address (preferably a personal email; not a work email)
      7. Username
      8. Password
    • Click the green “Create Account” button
  3. When you login moving forward, you will enter the Username and Password you created and may be prompted to verify your identity through two-factor authentication (2FA) upon login.
  4. If you do not remember your password, you can click “Forgot Password.” Once you send the verification code to your email, please wait for the code to arrive. Resending a code will send a new code number making the first code sent invalid.

Employers
Employer Portal Access

  1. Click the green Login button
  2. If this is the first time accessing your enhanced account, use the password that was emailed to you.
    • You will then be prompted to change your password. If you do not have your password, contact MERS at 800.767.MERS (6377).
    • You will also be prompted to enter your phone number (mobile phone or direct line) and your email address.
  3. When you login moving forward, you will enter the Username and Password you created and may be prompted to verify your identity through two-factor authentication (2FA) upon login.
  4. If you do not remember your password, you can click “Forgot Password.” Once you send the verification code to your email, please wait for the code to arrive. Resending a code will send a new code number making the first code sent invalid.

If you have difficulty, please contact MERS Service Center for assistance at 800-767-MERS (6377).

Secure Login Process

Two-Factor Authentication – Providing a Secure Online Experience
The Employer Portal and myMERS require two-factor authentication, where a code is sent via text or phone call to verify your identity. This extra layer of security protects you by making it more difficult for someone to gain unauthorized access to your account.

Verification codes will be sent from our recordkeeper, Alerus, through these methods:

  1. Your phone number (mobile or direct line) will be used to verify your identity at log in by sending a code through a text or a phone call.
  2. Your email (preferably a personal email) will be used to reset your password by sending a code to your email address on file.

Updated Terms & Conditions
Our terms and conditions have been updated to reflect the new two-factor authentication login process (launched in April 2020) and the new Financial Fitness tool (will launch later this year). Email addresses will be used for password resets and communication purposes. Phone numbers will be used to verify your identity at login via text message or phone call. Message and data rates may apply for verification codes sent via text. View the updated Terms and Conditions.

Login Button

Group Life and Disability Employer AdminEASE administrators, Click here to log in.

Two-Factor Authentication
Learn about our secure login process.