How to view an encrypted email message sent to you from MERS. The email message has been encrypted to securely deliver sensitive information to you.
View your email
1. Download the email’s attachment
2. A new window will appear, select “Click to read message”
3. Username and Password
- A. If you have received an encrypted email before, you will be asked to login
- Fill in your password and click “continue”
- Fill in your password and click “continue”
- B. If you have not logged in before, you will be asked to set up a profile to be associated with this email address
- Fill out your information and click on “continue”
- Fill out your information and click on “continue”
5. Secure Mailbox.
After successful login, you will see your encrypted email messages.
Questions
Having trouble viewing your encryped email message?
Please contact us at 800.767.6377.