Product: Defined Contribution, Hybrid (DC portion), DC+, 457, Health Care Savings Program, MERS IRA Contacts: All PDA participants Date sent: Email sent – 10/19/22, Paper statements mailed – 10/17/22 Format: Email/Mailing Description: Participant directed account quarterly statements for Q3 2022 were posted to myMERS on 10/19/22. For participants who have not opted out of receiving paper statements, those… Continue reading →

Audience: Participant Product: Defined Benefit, Hybrid, Defined Contribution, 457 Program, IRA Contacts: All retirees with a MERS Defined Benefit or Hybrid Plan and all terminated/inactive participants aged 60+ with a participant directed account including MERS Defined Contribution Plan, 457 Program and IRA) Date Sent:  8/24/2022 Format: Email and Print Mail Description: The August 2022 edition… Continue reading →

Product: Defined Benefit, Defined Contribution, Hybrid (DC portion), DC+, 457, Health Care Savings Program, MERS IRA Contacts: All active participants Date sent: 7/19/22 Format: Email Description: An eblast promoting the ability to update beneficiaries through the myMERS app was sent on 7/19. Sample: Click here Please note: Some email providers (known: Hotmail and Gmail) show this email coming from [BPCName]…. Continue reading →

Product: Defined Contribution, Hybrid (DC portion), DC+, 457, Health Care Savings Program, MERS IRA Contacts: All PDA participants Date sent: Email sent – 7/19/22, Paper statements mailed – 7/19/22 Format: Email/Mailing Description: Participant directed account quarterly statements for Q2 2022 were posted to myMERS on 7/22/22. For participants who have not opted out of receiving paper statements, those… Continue reading →

Audience: Participants Product: Health Care Savings Program Contacts: Participants who have access to use their HCSP funds but do not have bank account information on file Date Sent: Week of July 11, 2022 Format: Mailing Description: Effective August 1, 2022, participants who submit reimbursement requests for their HCSP account will no longer have the option to receive a… Continue reading →

Product: Defined Contribution, Hybrid (DC portion), DC+, 457, Health Care Savings Program, MERS IRA Contacts: All PDA participants Date sent: Email sent – 4/25/22, Paper statements mailed – 4/25/22 Format: Email/Mailing Description: Participant directed account quarterly statements for Q1 2022 were posted to myMERS on 4/25/22. For participants who have not opted out of receiving paper statements, those… Continue reading →

Audience: Participants Product: Defined benefit Contacts: Participants collecting disability retirement benefits Date Sent: April 25, 2022 Format: Mailing Description: This letter is a notice to participants collecting disability retirement benefits that they need to provide MERS with information about their income in order to continue receiving disability benefits. Sample Letter: 2022 MERS Income Verification Letter  

Audience: Participants Product: All Contacts: Randomly selected active participants Date Sent: 4/14/2022 Format: Email Description: The 2021 Voice of the Customer evaluations were emailed out on 4/14 to 15,000 randomly selected participants. The deadline to complete and submit the evaluation is  is Friday, April 22.

Product: Health Care Savings Program Contacts: Participants who have an account balance and are eligible to use funds in their HCSP account Date sent: 3/2/22 Format: Email Description: Participants who have access to use their Health Care Savings Program (HCSP) funds (typically this means they are terminated from employment or retired) and have account balance were notified… Continue reading →

Audience: Participant Product: Defined Benefit Contacts: Active participants Date Sent: 2/22 – 3/4/22 Format: Mail Description: Defined benefit annual statements have been processed and will start going out in the mail on 2/22/21. These are mailed out in batches and will continue to be mailed over the next few weeks. Electronic copies are already available in… Continue reading →