MERS Response

  • Pension Payments Will Be Paid On Time
    MERS continues to remain operational and will process pension payments on time.
  • Help Us Help You by Using myMERS
    We are asking participants to use their myMERS account as the primary method of conducting business with MERS at this time. Using this secure online method will help ensure transactions are processed efficiently while teams are working remotely. As an alternative, you can fax us forms at 517.703.9706.Please note that any paperwork that is sent via U.S. mail may experience processing delays.
  • The MERS Service Center is available to assist you Monday through Friday from 8:30 a.m. to 5:00 p.m. by calling 800.767.6377. They can also help walk you through any of our online processes.

As new developments emerge, we will share information with you about how we continue to operate safely and effectively. Thank you for your support as we work to keep our communities safe.