Human Resources Contact

As your municipality’s Human Resources Contact, you are the main point of contact for all employee relations and education needs related to your MERS benefits.

This can include:

  • Scheduling onsite education for your employees
  • Onboarding new hires
  • Assisting employees with life events such as marriage, death or divorce and how it will affect their MERS benefit(s)
  • Providing employees with benefit information as they transition out of employment at your municipality
  • Working with MERS to provide financial wellness education and resources to employees
  • Answering questions from MERS staff on your employees’ records

Note: While only one person per municipality can be listed as the Human Resources Contact, your municipality may have an unlimited number of General Contacts, each with customized communication preferences and system access permissions. 

This page provides you with important resources and information that will help you navigate your role.

Onboarding New Employees

Other Helpful Information

Your MERS Team

As the Human Resources (HR) contact, you have a team of MERS staff available to assist you with all of your retirement plan needs.

MERS Regional Team Resources
Regional Manager
Your Regional Manager is the primary point of contact for providing consultation regarding:

  • Plan administration
  • Plan and benefit changes
  • Needs analysis
  • Collective bargaining assistance
  • Board, union and key stakeholder relations
Benefit Plan Coordinator
Your Benefit Plan Coordinator is your resource for:

  • Plan questions and information
  • Administration and coordination of all internal service activities
  • Plan change requests
  • Annual actuarial valuation questions
  • Contact type updates
Benefit Education Specialist
Your Benefit Education Specialist works with your employees to provide education on the MERS plan(s) they participate in. They are available for on-site group and one-on-one meetings at a time that best fits your needs. You can contact our Service Center at 800.767.6377 (MERS) to set up a time for your Benefit Education Specialist to visit your municipality.

Your MERS Benefits

Do you know what MERS plan(s) your municipality is enrolled in? You can check by logging in to the Employer Portal or contacting your Benefit Plan Coordinator.

Need help logging in to myMERS or the Employer Portal?

Disclaimer: The information contained in this Web site is being made available as a public service. The information is not intended to constitute legal, tax, accounting or investment advice, or to replace official versions of that information. Benefit Estimates or Service Credit Purchase estimates requested through this Web site are not official descriptions of any benefits, and do not represent a promise by MERS to provide any benefit(s) to any person(s). No one can detrimentally rely upon the information provided in, or requested through this Web site. MERS reserves the right to correct any errors, and presents this information without warranties, express or implied, regarding the information's accuracy, timeliness or completeness. If you believe the information is inaccurate, out-of-date, or incomplete, or if you have problems accessing or reading the information, please call MERS at 800.767.6377.