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Monday, November 30, 2015

New Hires

New! Connecting Your New Hires with Their MERS Benefits

MERS has launched a new process to provide your new hires (including those current employees who are enrolling in a new plan) with information to help them understand their MERS benefit(s).

MERS Participant New Hire Process

Within two weeks of enrolling new hires in plan(s), they will receive:

  • A personal identification number (PIN) letter in the mail with instructions on creating a myMERS account*
  • A welcome email introducing MERS and giving an overview of the plan(s) your new hire is enrolled in, along with immediate action items. Included in this email will be a link to the MERS New Participant resource page at Here, new hires can find:
    • Plan information
    • Video explaining plan features
    • Information on the benefits of a myMERS account

We’re also reducing the amount of time needed to administer your plan!
As of October 13, MERS no longer requires employers to input beneficiary information for new hires enrolling in Defined Contribution (including the DC portion of Hybrid), 457 and Health Care Savings Program into the Employer Portal.  Instead, once a new hire has been added to your municipality’s payroll file, MERS will mail participants their beneficiary forms along with other plan-related information.  Participants will return the completed forms to MERS and we will update their record.


Important! It is highly encouraged that you submit an email address for your new hire upon enrollment in order for MERS to generate a welcome email for your new hires. If you do not include an email address, your new hires will continue to receive welcome kits via postal mail within six weeks of enrollment.


Participant Handbooks:


* Only those new hires who are new to MERS will receive a myMERS PIN letter.

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The information contained in this Web site is being made available as a public service. The information is not intended to constitute legal or investment advice, or to replace official versions of that information. Benefit Estimates or Service Credit Purchase estimates requested through this Web site are not official descriptions of any benefits, and do not represent a promise by MERS to provide any benefit(s) to any person(s). No one can detrimentally rely upon the information provided in, or requested through this Web site. MERS reserves the right to correct any errors, and presents this information without warranties, express or implied, regarding the information?s accuracy, timeliness or completeness. If you believe the information is inaccurate, out-of-date, or incomplete, or if you have problems accessing or reading the information, please call MERS at 800.767.MERS (6377).