As your municipality’s Primary Contact, you are the main point of contact for all plan administration and communication with MERS. This page provides you with important resources and information that will help you navigate your role.
As the Primary Contact, you are responsible for maintaining current employer contact information on behalf of your municipality. To learn more about how to make changes to your employer contacts, including managing their access to MERS systems and communication preferences, please review this Employer Contact Management Guide. You may designate one other person at your municipality as a Contact Management Admin to share this responsibility with you.
Note: While only one person per municipality can be listed as the Primary Contact, you can now create an unlimited number of customized communication preferences and system access permissions.
New to Your Role?
Important Topics for Your Role
Other Helpful Information
Your MERS Team
As a Primary Contact, you have a team of MERS staff available to assist you with all of your retirement plan needs.
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Your MERS Benefits
Do you know what MERS plan(s) your municipality is enrolled in? You can check by logging in to the Employer Portal or contacting your Benefit Plan Coordinator.
Need help logging in to myMERS or the Employer Portal?
