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Wednesday, April 8, 2020

MERS Communication Corner

MERS is committed to communicating with our participants and employers on relevant issues and benefit information. The MERS Communication Corner is here to help you organize recent mailings or emails that were sent from MERS, so that you know what was sent and any action that needs to be taken.

Please note: All mailing dates are approximate. Large mailings such as account statements can vary up to two weeks from the mailing date.

Communications Sent

May 29, 2019 - 

Audience: Participants

Product: MERS  Health Care Savings Program

Contacts: Those particpants who were eligible to use their HCSP account prior to 1/1/19

Date Sent: 5/23 - 5/29

Format: Email


MERS is mailing a packet of information to any person who was eligible to use their HCSP â€‹account prior to 1/1/19.

The packet contains a letter (printed on MERS letterhead) with some important reminders regarding the claims administration transition that took place at the beginning of this year. It also includes a guide that highlights eligible expenses that HCSP funds can be used for, step-by-step instructions and screenshots to using the Claims Management Portal in myMERS, and important beneficiary reminders. This mailing is an effort to address questions and concerns that we've heard from participants over the last few months regarding some changes to the claims reimbursement process. 

Posted in: Participant
Actions: E-mail

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The information contained in this Web site is being made available as a public service. The information is not intended to constitute legal or investment advice, or to replace official versions of that information. Benefit Estimates or Service Credit Purchase estimates requested through this Web site are not official descriptions of any benefits, and do not represent a promise by MERS to provide any benefit(s) to any person(s). No one can detrimentally rely upon the information provided in, or requested through this Web site. MERS reserves the right to correct any errors, and presents this information without warranties, express or implied, regarding the information?s accuracy, timeliness or completeness. If you believe the information is inaccurate, out-of-date, or incomplete, or if you have problems accessing or reading the information, please call MERS at 800.767.MERS (6377).